How can we help?
Plain-language answers about installing, translating, publishing and keeping your site translated, even when our servers are down.
Start here
- What ResilientLang is
A website translator whose translated pages keep working when our servers are down. What it does, in plain words.
- Create your account
Sign up with your email, confirm it, choose a password, and set up two-factor sign-in if you are an owner or admin.
- Add your first site
Create a site in the dashboard, pick the source and target languages, and find your public site key.
- Choose how to install
WordPress, Shopify, a script tag, a framework kit or the API. Which one fits your site, and what each can do for search engines.
- Install on WordPress
Install the plugin, enter your public keys, sync the translation files to your own site and place the language switcher.
- Install on Shopify
Two ways translations reach a Shopify store, what each one covers, and what Shopify does not let any app translate.
- Install with the script tag
One script tag for any website. Where to paste it, what the attributes mean, and how to test that it fails safely.
- How translation works
From the text on your page to a translated page in the visitor's browser, step by step, in plain words.
- Machine and reviewed translations
The four translation states, what each one means, which ones a machine run can change, and why you should check important text.
- Glossary and do-not-translate list
Keep brand names exactly as written and set your preferred translation for key terms, per language.
- Edit translations in the dashboard
Find a string, correct its translation, and see its state. Filters, search, keyboard shortcuts and what is saved.
- Publish changes
What publishing does, where your files go, how long visitors take to see a change, and what to do when a publish fails.
- SEO for translated pages
What search engines see on each install path, and what you must have for translated pages to be found.
- Plans and the AI-word allowance
The planned plans, what each includes, how AI words are counted, and what is never charged. Prices are not live yet.
- API keys
Site keys and secret keys, what each is for, scopes, rotation, and how to keep a secret key out of the wrong place.
- What happens if our servers are down
The promise in plain words. Your visitors keep getting translated pages while our dashboard and API are offline.
- Privacy basics
What data the product handles, who decides what, and what you must tell your own visitors. General information, not legal advice.
- My page is not translating
A step-by-step check when a page stays in the original language, from the dashboard to the browser's network tab.
- Export your translations
Download everything you have translated in standard formats, any time, including after a plan lapses.
Browse by topic
Getting started
Create an account, add a site and publish your first translation. (6 articles)
Install on your site
WordPress, Shopify, any site with a script tag, and the framework kits. (15 articles)
Languages
Choosing languages and letting visitors switch. (3 articles)
How translation works
What is machine, what is reviewed, and what is left alone. (4 articles)
Glossary and do-not-translate
Keep brand names and preferred terms exactly as you want them. (2 articles)
Editing and publishing
The dashboard editor, the visual editor and publishing. (7 articles)
Team and review
Roles, reviewers and translators. (4 articles)
Search engines and SEO
Language URLs, hreflang and what a script cannot do. (5 articles)
Plans and billing
Plans, the AI-word allowance and what happens when it runs out. (10 articles)
Keys, CLI and automation
Licence keys, API keys, the command line and webhooks. (8 articles)
If our servers are down
The resilience promise and its honest limits. (3 articles)
Privacy and security
What is stored, what is sent, and how files are protected. (4 articles)
Troubleshooting
Symptoms, causes and checks. (13 articles)
Export and ownership
Take your translations with you. (3 articles)