Help › Plans and billing

Plans and billing

Plans, the AI-word allowance and what happens when it runs out.

• Plans and the AI-word allowance

  The planned plans, what each includes, how AI words are counted, and what is never charged. Prices are not live yet.

• Pricing questions and how billing works

  Answers to the common pricing questions: how signing up and paying work, monthly or yearly, the free plan, running out of words, and what every plan includes.

• When your allowance is used up

  What stops, what keeps working, which emails you get, and your options when your AI words run out.

• Word packs and your own provider keys

  Two ways to translate more than your plan includes: a one-time pack of extra words, or your own key from a translation provider.

• Cancel, lapse and grace

  What happens to your site when you cancel, when a payment fails, or when a plan ends. Your published translations keep serving.

• Payment and invoices

  How payments are planned to work, who can see invoices, and what is not set up yet.

• What the limit messages mean

  The 402 messages and codes you may see when a plan limit, the AI-word allowance or a lapsed plan stops an action, and what to do about each.

• The billing page

  What the owner sees on the Billing page: plan, allowance, trial, word packs, plan chooser, Manage billing and invoices.

• The free trial

  How the 14-day trial works, which limits it has, what happens when it ends, and when a paid plan takes over.

• Read your usage

  What the Usage page shows: words used against your allowance, the period, strings found, and translation coverage per language.